AR Training Program – Program Overview

The AR Training Program at OrbitRCM is designed to prepare candidates for real-time roles in US Healthcare Revenue Cycle Management (RCM). The program focuses on insurance follow-up, denial management, and professional communication skills required to work with US insurance companies.

This is a highly demand-driven role in the RCM industry and offers strong career growth opportunities.

What You Will Learn

1️⃣ Introduction to US Healthcare System

• Types of Insurance (Medicare, Medicaid, Commercial)
• Provider & Payer Structure
• Revenue Cycle Overview

2️⃣ AR Workflow & Process

• Claim status check process
• Insurance follow-up
• Aging report handling
• Account review process

3️⃣ Denial Management

• Types of denials
• Root cause analysis
• Appeal process
• Reprocessing & resubmission

4️⃣ Live Calling & Communication

• US accent & communication training
• Call handling etiquette
• Real-time calling scenarios
• Documentation & call notes

5️⃣ Practical Training

• Case-based learning
• Real denial examples
• Mock calling sessions
• Workflow simulation

Career Opportunities After AR Training

• AR Caller
• Insurance Follow-up Executive
• Denial Management Executive
• RCM Executive

Growth Opportunities with Experience

• Team Lead
• Quality Analyst
• Operations Supervisor